Shoe Repairs Agent Climbing Shoe Retreads

Workshop upate: Due to workshop closures over the holiday period, climbing shoes recieved into our workshop after 24/12/2025 will not commence repairs until February 2026. In the meantime, repair orders can still be placed online and dropped off to your Local Agent. Your shoes will be processed into a queue, and repairs will resume at full capacity in February.

If you can't make it into our Blackheath workshop or are looking to save some pennies on freight, our Agents offer great convenience and savings! We have two different types of agents:

Local Agents:

Shoes dropped into any of our Local Agents have no shipping costs associated, as Big John himself collects/drops off repairs on a weekly basis. Local Agents include:

Mail Order Agents:

Shipping can get expensive, but we offer subsidised shipping for climbers who drop their shoes in to any of our Mail Order Agents. Pricing starts at $15.00 (per customer), and covers shipping BOTH ways. Shoes are retrieved from our Mail Order Agents via Australia Post on a weekly basis, returned also by Australia Post on completion. Mail Order Agents include: