Shipping

Shipping

  • Shipping is avaliable for Australia, and will shortly be avaliable for NZ. Please send us an email before ordering from NZ
  • Free shipping within Australia (mainland and Tasmania) for orders totaling $99 or more except for some crash pad orders. Pad shipping details are listed with the item description. Most are actually shipped free.
  • Orders totaling under $99 are shipped at $13 flat rate.
  • Goods are shipped via Australia Post where possible.
  • Orders are Express Posted to Sydney metro, Wollongong, Newcastle & ACT.
  • Please supply a delivery address that is attended during working hours for the best delivery.
  • All orders are being shipped same day where possible or next business day.
  • For alternative shipping arrangements please email bigjohn@bigjohn.com.au, that is express or courier services.
  • Orders can be collected at BJR Climbing Equipment Unit 6 134 Stations St Blackheath NSW 2785 see contact details.
  • Signature on delivery is required, therefore we cannot fufill requests for safe drops, or to leave the item if unnattended. 

Approximate shipping times in businees days (Areas outside the capital cities usually take an extra day to arrive.)

  • Sydney 1-2 days
  • Brisbane 1-3 days
  • Melbourne 3-4 days
  • Adelaide 3-5 days
  • Perth 6-10 days
  • Hobart 3-8 days