Climbing Shoe Resoles

Resoling for the past 40 years!
Turnaround time for repairs are:
  • Retread 1 - 2 weeks (per pair) 
  • Rand and Retread 2 - 3 weeks (per pair)
 
Turn around times are just an approximate and are not guaranteed. Please let us know if you need your shoes back by a certain date before submitting your shoes, and we will try our best to accomodate your request. 
 
Australia's only fulltime specialist rock climbing shoe resole service since 1986. 
 
Why choose us:
  • Resole bond guaranteed by pneumatic pressing equipment and the same adhesives used by climbing footwear manufacturers.
  • Rock shoe size and shape preserved by manufacturers lasts used specifically for rock climbing shoes.
  • Service used and recommended by top rock climbers, rock climbing shoe distributors, retailers and climbing gyms nationwide.
  • We offer the top rubbers by Vibram, Mad Rock and 5.10.
Getting your shoes to us for repair
Mail or drop your shoes to us directly at our Blue Mountains based workshop
  • To mail them in, book them in online.
  • To drop them off directly at our Blue Moutains based workshop (Blackheath), repairs can be booked and purchased on location: U 6, 134 Station St, Blackheath NSW, 2785. Open Tuesday - Friday between 9 to 5. 
Drop them off at your local climbing gym. Choose from our Mail Order Agents or Local Agents depending on your location
  • Local Agents: Shoes dropped into any of our Local Agents have no shipping costs associated, as Big John himself collects/drops off repairs on a weekly basis.
  • Mail Order Agents: Shipping can get expensive, but we offer subsidised shipping for climbers who drop their shoes in to any of our Mail Order Agents. Pricing starts at $15.00 (per customer), and covers shipping BOTH ways. 
All Agent repairs are booked online, and handed over directly to your chosen agent. 
 
Pricing:
Normal Retread (half sole)
Old half sole removed.
New sole pneumatically bonded.
 
$59.95 p/pair
Sole Rubbers 
  • Mad Rock Science Friction (SF). A versatile rubber with high friction and exceptional durability. The best of both worlds. 
  • Mad Rock Xtreme Friction (XF). Extremely soft and sticky. Only recommended for advance/expert climbers who understand the appropriate use of soft rubber. Please contact us to understand more +$5
  • 5.10 Onyxx. Great all-rounder with precision edging and exceptional durability.
  • 5.10 Stealth C4. Firmer compound which is great for edging +$5
  • Vibram XS Grip (XSG). Softer compound with a good friction to hardness ratio +$10
  • Vibram XS Grip2 (XSG2). Softer than XSG, offering additional friction but less priority on durability +$10
  • Vibram XS Edge (XSE). Stiffer than Grip and more suited to edging +$10
 
Rand Repair(toe caps)
Only done in conjunction with half sole replacement.
Part of old rand removed.
Includes minor stitching repairs in area associated with rubber repair.
Amount of rubber replaced at BJR discretion.
$35/pr plus cost of normal retread choice.
Big Rubber Retread
Big rubber retread which lasts 50% longer:
Uses a rand rubber in conjunction with a half sole replacement.
Rand rubber is 50% thicker than original rubber.
Climber still has choice of sole rubber type and thickness.
Looks and feels very similar to a normal repair.
Is ideal for gym and hard wearing adventure climbing.
$40/pr plus cost of normal rubber choice.
Pro Grind
Pro Grind $5.50/pr
This is something special Big John has been doing to shoes since the nineties!
It is similar to the Mad Rock dual density sole unit (DDS) in which the rubber is thinner under the ball of the foot to give greater flexibility and ability to grab holds with your toes. The shaping we do is different to the Mad Rock patented sole unit, but the concept is similar. We recommend this for climbers with strong feet wanting more sensitivity, working best for soft shoes that are used for steep climbing and are not fitted painfully tight. Don't confuse this modification with creating a down-turn in your shoes, as down-turn has nothing to do with rubber thickness. See frequently asked questions for more advice on this.
Other Repairs
Other repairs (full rockshoe repair service including stitching, full soles replacement, full rand replacement, customisation, etc) by Quote
BJR Direct Shipping Charges:
Express Post shipping once your shoes are repaired. This does NOT cover the shipping associated with getting your shoes to us. 
  • 1 pair - $14.00
  • 2 to 4 - $20.00
  • 5 or more - $5 per additional pair on top of the $20.00 charge (eg. 6 pairs - $30.00)

Our postal address for secure delivery: Big John's Retreads, PO BOX 114 Blackheath, NSW, 2785

Our street address for couriers only: Big John's Retreads, UNIT 6, 134 Station street, Blackheath NSW, 2785

 

Mail Order Agent Shipping Charges:
Charges cover the costs associated with both directions. That is, sending the shoes to us, and returning your completed shoes. 
  • 1 pair $15 (per customer)
  • 2 pairs $17 (per customer)
  • 3 pairs $20 (per customer)
 
NZ Shipping
We offer resoles to NZ! Shipped with Pack and Track international. Please allow up to 4 weeks for turn around. Shipping Prices (approximates):
  • 1 pair - $16 
  • 2 pairs - $19 
  • 3 pairs - $25 

Process: 

  1. Please create a BJR Customer Account HERE, ensuring that you include ALL details (full name, address, phone, email).
  2. Package your shoes to prepare their shipment to us, making sure that your name is written on the parcel. Feel free to include a note in the parcel as added insurance.
  3. We will send you an email once we recieve your shoes along with a quote for the repairs. 
  4. Payment will be requested via your BJR Customer Account.
  5. Once complete, your shoes will be returned using Australia Post. 
Pricing & Quotes:
  • Pricing is subject to change. 
  • Agents will be notified in writing of any price changes before implementation. 
  • All possible rubber and fabric repairs on rockshoes are available. Just contact Big John.
 
Repair Warranty:
  • If the repair materials used, or the work performed is faulty, BJR will fix it. 
  • If the claim is not valid the customer may have to pay freight and repair charge. 
  • General delaminations are covered in the repair charge. 
  • But on occasion they can be missed in the repair process. BJR takes no responsibility for these oversights unless they are directly related to the rubber replacement or are pointed out in the repair notes to BJR.
BJR'S Rockshoe Care Guide
Have your rockshoes last longer and perform better. Like all other specialist athletic shoes, climbing shoes are becoming more performance focused. In this shoe evolution, hardiness is sacrificed to accommodate the necessary features. Signatures of performance to the modern climber are: lightweight, sensitivity and flexibility. To make optimum use of these performance characteristics and prolong the wear of your rockshoes, BJR recommends:
Cleaning:
  • Dust or dry off feet before wearing.
  • Dry wet shoes out of direct sunlight.
  • Bicarbonate soda is the only deodoriser you should use.
  • Never use conventional foot powders as some break down the sole bonding glue.
  • Do not use oils such as tea tree to fragrant the shoes, as they moisten and accelerate the decay of the upper.
  • Only wash shoes twice in their lifetime.
  • Use a fabric softener to retain original feeling of upper when washing,
  • Clean mud, dirt and dust off your shoe’s rubber for increased adhesion.
  • Top climbers often spit clean the soles and rands before climbing (when they squeak they are ready).
When Not In Use:
  • Avoid leaving shoes in hot places, as heat weakens the bonding glue.
  • Store in a well ventilated area and never leave to fester in your crag pack.
Wearing:
  • Only wear whilst climbing (there are obviously exceptions, eg maybe on multi-pitch routes).
  • When you wear your shoes in any situation other than climbing, you are subjecting them to wear and tear they are not designed for.
  • High performance shoes do work better, they also wear out faster.
Fitting:
  • Rockshoes should fit snugly.
  • Laces are merely there to take up the slack, and should only be taken in to achieve a firm fit.
  • If you like a tight fit then buy tight fitting shoes, I am sure the rock jock at your local store will happily accommodate your masochistic tendencies.
  • The rand and sole of poor fitting shoes never last as well as good fitting shoes.
  • Avoid lending your shoes to others as the differing foot shape can deform your fit permanently.
  • The best rockshoe should be the shoe that best fits your foot.
FAQs
Why does the big rubber retread last longer?
The big rubber retread (toe cap and half sole replacement) last 50% longer because, it uses a rand rubber which is 50% thicker than the original rand rubber or that used in the standard rand repair.
With new shoes or the standard rand repair, the rands can 'blow out' prematurely - ie before the sole has worn. Thus the climber does not get full use from the sole before needing a rand repair (which requires half sole replacement in conjunction with the toe cap). By delaying the rand 'blow out' the climber gets more work out of the sole.
I have worn a hole through the toe rubber to the fabric. Is this when I should get my rockshoes repaired?
Yes, always have your shoes repaired before you wear into the shoes' fabric upper. In fact, for better results you should have had them repaired a long time ago.
So when should I get my rockshoes repaired?
Before you start to wear into the rand rubber (the shoe's rubber side wall), take a good look at the sole rubber under the big toe, this is where it should be worn most. If you have a few days of wear left you probably should have them repaired NOW. One rule of thumb is to resole when the the sole is 80% worn out.
But they have just started to perform, why should I get them repaired now?
If you keep wearing your shoes, in a few days they will be trashed. Have them repaired NOW for a better than new result. WHY?
Because the fit is already established, the new rubber improves this fit and provides a new edge with better friction and longer wear.
 
How many times can a pair of rockshoes be resoled?
They can be repaired at least 3 or 4 times if you stick with the above advice, keep your feet clean, wear the shoes as little as possible when not actually climbing, and store the shoes in a well ventilated place.