Shipping

 
  • Free shipping within Australia (mainland and Tasmania) for orders totaling $79 or more except for some crash pad orders. 
  • Orders totaling under $79 incur a $13 freight charge.
  • Goods are shipped via Australia Post where possible.
  • Please supply a delivery address that is attended during working hours for the best delivery.
  • All orders are being shipped same day where possible or next business day.
  • For alternative shipping arrangements please email bigjohn@bigjohn.com.au, that is express or courier services.
  • Orders can be collected at BJR Climbing Equipment Unit 6 134 Stations St Blackheath NSW 2785. See contact details.
  • Signature on delivery is required, therefore we cannot fufill requests for safe drops, or to leave the item if unnattended. 
Approximate shipping times in businees days (Areas outside the capital cities usually take an extra day to arrive.)
  • Sydney 1-2 days
  • Brisbane 1-3 days
  • Melbourne 3-4 days
  • Adelaide 3-5 days
  • Perth 6-10 days
  • Hobart 3-8 days
Shipping to New Zealand is available for our shoe repair service.