Shipping

Shipping

  • Shipping is avaliable for Australia, and will shortly be avaliable for NZ. Please send us an email before ordering from NZ
  • Free shipping within Australia (mainland and Tasmania) for orders totaling $99 or more except for some crash pad orders. Pad shipping details are listed with the item description. Most are actually shipped free.
  • Orders totaling under $99 are shipped at $13 flat rate.
  • Goods are shipped via Australia Post where possible.
  • Orders are Express Posted to Sydney metro, Wollongong, Newcastle & ACT.
  • Please supply a delivery address that is attended during working hours for the best delivery.
  • All orders are being shipped same day where possible or next business day.
  • For alternative shipping arrangements please email bigjohn@bigjohn.com.au, that is express or courier services.
  • Orders can be collected at BJR Climbing Equipment Unit 6 134 Stations St Blackheath NSW 2785 see contact details.
  • Signature on delivery is required, therefore we cannot fufill requests for safe drops, or to leave the item if unnattended.